Write to us


Send your written inquiry to the appropriate address


Please include the following in your correspondence:

  • Your contract number as shown on your ID card
  • Your daytime phone number, including your area code
  • Patient's name and name of health care provider
  • Date that the service in question was performed
GM Active
Blue Cross Blue Shield of Michigan
P.O. Box 311528
Detroit, MI 48231
Delphi Active and Retiree
Blue Cross Blue Shield of Michigan
P.O. Box 33241
Detroit, MI 48231
Chrysler Active and Retiree
Blue Cross Blue Shield of Michigan
P.O. Box 311618
Detroit, MI 48231-9856
Ford Hourly Retiree and Salaried, Visteon Hourly and Salaried, Zeledyne Active and Salaried, Jaguar/Land Rover Salaried Active and Retiree
Blue Cross Blue Shield of Michigan
P.O. Box 311058
Detroit, MI 48231
Ford Hourly Active
Blue Cross Blue Shield of Michigan
P.O. Box 312089
Detroit, MI 48231
U.A.W. Retiree Medical Benefit Trusts (GM, Chrysler & Ford Retirees)
Blue Cross Blue Shield of Michigan
P.O. Box 311088
Detroit, MI 48214
National Customer Service Center
Blue Cross Blue Shield of Michigan
P.O. Box 321065
Detroit, MI I 48232-1065
S.E. Customer Service
Blue Cross Blue Shield of Michigan
600 E. Lafayette Mail Code X420
Detroit, Mi 48226
MPSERS Commercial
MPSERS Customer Service Unit B180
Blue Cross Blue Shield of Michigan
P.O. Box 80380
Lansing, Mi 48908-0380
S.O.M.
State of Michigan Customer Service Unit B180
Blue Cross Blue Shield of Michigan
P.O. Box 80380
Lansing MI 48908-0380
Michigan State University
Blue Cross Blue Shield of Michigan
P.O. Box 80020
Lansing, Mi. 48909-0020
Michigan House of Representatives
Blue Cross Blue Shield of Michigan
P.O. Box 80375
Lansing, Mi. 48908-0375
Lansing Regional Customer Service Center
Blue Cross Blue Shield of Michigan
P.O. Box 80200
Lansing, Mi. 48908-0200
Michigan Senate
Blue Cross Blue Shield of Michigan
P.O. Box 80526
Lansing, Mi. 48908-0526
Blue Cross Blue Shield of Michigan Lansing Service Unit - MIChild
Blue Cross Blue Shield of Michigan
P.O. Box 80380
Lansing, MI 48908-0380
West Michigan Customer Service
Blue Cross Blue Shield of Michigan
West Michigan Customer Service
P.O. Box 230495
Grand Rapids, MI 49523-0495
Marquette Customer Service
Blue Cross Blue Shield of Michigan
415 S. McClellan
Marquette, Michigan 49855
Individual Customer Care Center
Blue Cross Blue Shield of Michigan
P.O. Box 44407
Detroit, Mi 48244
Ombudsman Service Center
Blue Cross Blue Shield of Michigan
Employee Inquiry Unit, Mail Code 2004
600 Lafayette East
Detroit, MI 48226-2998
F.E.P.
Blue Cross Blue Shield of MI
P.O. Box 32599
Detroit, MI 48231-2599
Medicare Plus Blue PPO Individual
Blue Cross Blue Shield of Michigan
Member Service Inquiry Department –
Mail Code X435
600 E. Lafayette Blvd.
Detroit, MI 48226-2998
Medicare Plus Blue PPO Groups
Blue Cross Blue Shield of Michigan
Member Service Inquiry Department –
Mail Code X435
600 E. Lafayette Blvd.
Detroit, MI 48226-2998
Prescription Blue PDP
Blue Cross Blue Shield of Michigan
Member Service Inquiry Department – Mail Code X435
600 E. Lafayette Blvd.
Detroit, MI 48226-2998
MPSERS Medicare Advantage
Blue Cross Blue Shield of Michigan
Mail Code x521
600 E. Lafayette Blvd.
Detroit, MI 48226-2998