Whether you're a new or current customer, we'll connect you with someone who can help.
Find the right contact
If you already have an agent, contact them directly, or you can find your regional office.
| Central Michigan and Southeast Michigan 1-877-722-6030 |
Western Michigan and Upper Peninsula 1-800-635-6439 |
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If you already have a plan, but need to get in touch with us, call the sales office in your region.
| Labor and trust fund groups 1-877-722-6030 |
| Blue Care Network customers Account, claims and benefits 1-877-547-2583 |
Membership eligibility, billing and ID cards 1-800-970-6684 |
| Blue Cross Blue Shield of Michigan group customer membership and billing 1-800-414-3458 |
Regional sales office
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| Central Michigan and Southeast Michigan 1-877-722-6030 |
Western Michigan and Upper Peninsula 1-800-635-6439 |
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Find your group and send your payment by mail.
Payments for MOS groups
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| Blue Cross Blue Shield of Michigan P.O. Box 674416 Detroit, MI 48267-4416 |
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| Customer payments for BCBSM Medicare Advantage groups | |
| Blue Cross Blue Shield of Michigan P.O. Box 553912 Detroit, MI 48255-3912 |
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| Customer payments for Blue Care Network groups | |
| Blue Care Network of Michigan P.O. Box 33608 Detroit, MI 48232-5608 |
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| Overnight payments for MOS groups |
| Blue Cross Blue Shield of Michigan Box 674416 27240 Haggerty Road, Suite E-1 Farmington Hills, MI 48331 |
| Overnight payments for BCBSM Medicare Advantage groups |
| Blue Cross Blue Shield of Michigan Box 553912 27240 Haggerty Road, Suite E-1 Farmington Hills, MI 48331 |
| Overnight payments for Blue Care Network groups | |
| JPMorgan Chase Blue Care Network Lockbox 33608 1 Village Center Drive, Bldg. 45, First Floor Van Buren Township, MI 48111 |
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Having trouble with your online account? We're here to help.
Managing an account online
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| eMVP support 1-866-676-4858 Monday through Friday 8 a.m. to 4:30 p.m. |
Blue Care Network eMCS contacts 1-800-970-6684 Monday through Friday 8:30 a.m. to 5 p.m. |
Fax or email us 1-877-218-1486 emcsbcninquiries@bcbsm.com |
Web support Open Enrollment extended hours: |
Whether you're part of a large or small group, we'll help you find out how much your plans will cost.
Small Group
Businesses of 50 employees or less1-877-722-6030 |
| Central Michigan and Southeast Michigan 1-877-722-6030 |
Western Michigan and Upper Peninsula 1-800-635-6439 |
Questions about the differences between full-time employees and part-time workers? Learn more about Choosing the Right Business Size.