Contract Maintenance
Contract Maintenance includes reviewing eligibility (viewing existing records), processing membership additions, updates, and terminations.
HCBO Contract Maintenance User Guide (PDF)
Description
Human resources representatives with contract maintenance access:
- Can view and update employees' health care information
- Have full eligibility verification access
- Can update employees' contracts
Depending on your level of access, you may also view claims information.
Classroom Training
If you're interested in classroom training at Blue Cross Blue Shield of Michigan, email us with the date and time you're available to come onsite.
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