Care management programs

Our care management strategy begins with our Care Transitions team reaching out to lead discharge planning for members with significant health issues. These members may be placed into a treatment plan such as a home-based provider program, remote monitoring or advanced intensity case management. BCBSM may contact you to help coordinate care for these members.

Health and wellness
Our health care management program, BlueHealthConnection^® gives members health information to help them understand their health care issues, address their concerns, and work more closely with their providers.

• Members can view online articles, tools and quizzes that provide information on thousands of topics.
• At any time, day or night, members can speak with health coaches who will provide health information and answer questions.

Refer members to these programs by having them visit the Health assessment & wellness page.

We encourage health care providers to refer members to these programs when appropriate.