2012 Medicare plans (Switch plan year)

Looking for coverage? Have a question?

1-877-469-2583

8 a.m. to 8 p.m., seven days a week.
TTY users should call 1-800-481-8704.

Are you a current Medicare member?

Select your plan type below for contact information and hours.

Medicare Plus Blue PPOSM

Medicare Plus Blue Group PPOSM

Prescription Blue PDPSM

Michigan Public School Employees Retirement System Medicare Plus Blue PPOSM

UAW Retiree Medical Benefits Trust Medicare Plus Blue PPOSM

MyBlue MedigapSM

Legacy MedigapSM

Current members

Medicare Plus Blue PPO

For questions or information, call 1-877-241-2583 (TTY 1-800-579-0235)

Hours of operation: 8 a.m. to 8 p.m., seven days a week

Write to:
Blue Cross Blue Shield of Michigan
Medicare Plus Blue PPO
Member Service Inquiry Dept.
Mail Code X435
600 East Lafayette
Detroit, MI 48226-2998

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Medicare Plus Blue Group PPO

For questions or information, call 1-866-684-8216 (TTY 1-800-579-0235)

Hours of operation: 8:30 a.m. to 5 p.m., Eastern time, Monday through Friday.

Extended hours of operation (Oct. 7 through Feb. 14) 8 a.m. to 8 p.m., seven days a week.

Write to:
Blue Cross Blue Shield of Michigan
Medicare Plus Blue Group PPO
Member Service Inquiry Dept.
Mail Code X435
600 E. Lafayette Blvd.
Detroit, MI 48226-2998

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Michigan Public School Employees Retirement System Medicare Plus Blue PPO

For questions or information, call 1-800-422-9146 (TTY 1-800-807-4670)

Hours of operation: 8:30 a.m. to 5 p.m., Eastern time, Monday through Friday

Extended hours of operation (Oct. 7 through Feb. 14): 8 a.m. to 8 p.m., seven days a week

Write to:
Blue Cross Blue Shield of Michigan
MPSERS Medicare Plus Blue Group PPO
Member Service Inquiry Dept.
Mail Code X521
600 E. Lafayette Blvd.
Detroit, MI 48226-2998

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UAW Retiree Medical Benefits Trust Medicare Plus Blue PPO

For questions or information, call 1-888-322-5616 (TTY 1-888-444-6240)

Hours of operation: 8 a.m. to 6 p.m., Eastern time, Monday through Friday.

Extended hours of operation (Oct. 7 through Feb. 14) 8 a.m. to 8 p.m., seven days a week.

Write to:
Blue Cross Blue Shield of Michigan
URMBT Medicare Plus Blue Group PPO
Member Service Inquiry Dept.
Mail Code X521
600 E. Lafayette Blvd.
Detroit, MI 48226-2998

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Prescription Blue PDP

For questions or information, call 1-800-565-1770 (TTY 1-800-579-0235)

Hours of operation: 8 a.m. to 8 p.m., seven days a week

Write to:
Blue Cross Blue Shield of Michigan
Medicare Prescription Blue PDP
Member Service Inquiry Dept.
Mail Code X435
600 East Lafayette
Detroit, MI 48226-2998

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MyBlue MedigapSM

For questions or information, call 1-800-662-6667 (TTY 1-800-257-9980).

Hours of operation: 8 a.m. to 5:30 p.m., Monday through Friday

Write to:
Blue Care Network
P.O. Box 68767
Grand Rapids, MI 49156-8767

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Legacy Medigap

For questions or information, call 1-888-216-4858 (TTY 1-800-481-8704)

Hours of operation: 9 a.m. to 5 p.m., Monday through Friday

Write to:
Blue Cross Blue Shield of Michigan
Individual Customer Care Center
P.O. Box 44407
Detroit, MI 48244

You may also visit one of our walk-in Member Services centers.

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Other Important Numbers

Medco Mail Order Pharmacy

1-800-903-8346 (TTY 1-800-758-1089), 8 a.m. to 12 a.m. Monday through Friday, 8 a.m. to 6 p.m. Saturday.

Walgreens Mail Service Customer Care Center

1-866-877-2392 (TTY 1-800-925-0178), 8 a.m. to 10 p.m. Monday through Friday, 8 a.m. to 5 p.m. Saturday and Sunday.

DME/P&O services or network providers

For information, call 1-888-828-7858 (TTY 1-866-422-2278) Monday through Friday, 8 a.m. to 5 p.m. An answering service for emergencies is available at all other times. Available 24 hours a day, seven days a week.

Reporting suspected Medicare fraud

To report Medicare-related fraud, call our confidential, dedicated Medicare Anti-Fraud Hot Line at 1-888-650-8136. TTY users should call 1-800-588-2711.

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Other Agencies

Medicare Helpline

1-800-633-4227 (TTY 1-877-486-2048). Available 24 hours a day, seven days a week or online at www.medicare.gov.

Michigan Medicare & Medicaid Assistance Program

1-800-803-7174

Social Security Administration

1-800-772-1213 (TTY 1-800-325-0778) or online at www.socialsecurity.gov.

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H9572 S5584_W_12BCBSMAdvantageWeb CMSApproved 10142011

People with limited incomes may qualify for Extra Help to pay for their prescription drug costs. If eligible, Medicare could pay for up to seventy-five (75) percent of drug costs including monthly prescription drug premiums, annual deductibles, and co-insurance. Additionally, those who qualify will not be subject to the coverage gap or a late enrollment penalty. Many people are eligible for these savings and don't even know it. For more information about the Extra Help program, contact your local Social Security office or call 1-800-MEDICARE (1-800-633-4227), 24 hours a day, seven days per week. TTY users should call 1-877-486-2048.