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Contact Us — Customer Service

Call Us

For fastest service, call the phone number on the back of your Blue Cross Blue Shield of Michigan ID card
Blue Cross Blue Shield of Michigan identification card Blue Cross Blue Shield of Michigan identification card


Don't have your member ID card handy? Which of the following applies to you:



Come See Us

Visit one of our walk-in customer service centers for personal, face-to-face service.


We are here to help you with:

  • Product/health care coverage options
  • Your current benefits
  • Claims issues
  • Coordination of benefits
  • Medicare products
  • Plan enrollment
  • Individual products
Blue Cross Blue Shield of Michigan Walk-in Service Center Map


Write to Us

Need our mailing address? Find out how to write to us.