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Contact Us — Customer Service

Call Us

For fastest service, call the phone number on the back of your Blue Cross Blue Shield of Michigan ID card
Blue Cross Blue Shield of Michigan identification card Blue Cross Blue Shield of Michigan identification card


Don't have your member ID card handy? Which of the following applies to you:


Come See Us

Visit one of our walk-in customer service centers for personal, face-to-face service.


We are here to help you with:

  • Existing healthcare plans
  • Your current benefits
  • Claim issues
  • Coordination of benefits
  • Existing Medicare products
 Blue Cross Blue Shield of Michigan Walk-in Service Center Map

For assistance with purchasing and enrolling in our Individual products, please contact us at 877-4MY-BLUE (877-469-2583).


Write to Us

Need our mailing address? Find out how to write to us.