Blue Cross Blue Shield of Michigan - MyBlue

Largest Network of Doctors and Hospitals

In Michigan

No other carrier has the number of hospitals, doctors and health care professionals that are available to our members. Search our network.

Worldwide

Our BlueCard program provides added value when you're traveling outside of Michigan. If you need medical care when you're away from home, just show your Blue Cross Blue Shield ID card. Find a doctor or hospital outside of Michigan.

Wellness Programs

We're committed to the health and wellness of our members. With a Blues plan, you'll have access to tools and resources that will help you stay healthy:

Coverage Advisor

Coverage Advisor is an online cost comparison tool to help you compare health insurance options.

Health Coach Hot Line

Available 24/7, our Health Coach Hot Line provides members with access to trained, registered nurses and health educators who provide accurate information on a wide range of topics. Learn more.

Healthcare Advisor

This suite of online resources powered by WebMD now features enhanced cost and quality information about drugs, physicians, hospitals and common health care services.

Quit the Nic

Snuff out smoking for good with Quit the Nic. Phone consultations with nurses and educational resources will help you achieve a smoke-free lifestyle.

BlueHealthConnection Online Tools

Get a complete snapshot of your risks and ways to minimize them. Includes:

Drug Guide and Interaction Checker
Medical Encyclopedia
Health Risk Appraisals
Personal Health Records

image of a stethoscope around a dollar bill

Discount Programs

Our products help members save money through the following programs:

Prescription Drug Discounts

Affinity Rx is our free prescription drug discount program. Eligible members simply present their ID card to receive discounts on prescription drugs.

Generic Drugs

Our prescription drug benefits encourage the use of generic drugs, which are an effective way of helping to lower health care costs.

Blue365^SM

Blue365 offers our members big savings and discounts on weight loss programs, gym memberships, travel and family care featuring great companies such as Curves^®, Gold's Gym^® and many more.

Weight Watchers^®

By showing their identification card, our members receive a discount on Weight Watchers membership fees.

BlueSafe^SM for Michigan

BlueSafe is discount program at various Michigan retailers, BlueSafe saves our members money on certain safety and health equipment like bike helmets and life vests.

Naturally Blue^SM

Our members can obtain complementary health services at a discount. Our Naturally Blue program includes services such as acupuncture, massage therapy and nutrition counseling.

Payment Options

By mail

Send payment to the address on the coupon that accompanies your bill.

Automatic payments

Complete the Automatic Payment Enrollment Form (PDF) and mail it to us. If you prefer, fax your completed enrollment form to us at 313-983-2605. For more answers, go to Frequently Asked Questions — Automatic Payment Plan.

In person*

Detroit Customer Service Walk-In Center
500 E. Lafayette Blvd.
Detroit, MI 48226
(8:30 a.m. to 4:30 p.m.)

Southfield Customer Service Walk-In Center
27000 W. 11 Mile Road
Southfield, MI 48034
(8:30 a.m. to 4:30 p.m.)

* Note: Payments made at these locations are subject to the same routing process as payments made by mail, so your payment will not be applied immediately to your account.

Internet banking

Ask your bank about making Blue Cross Blue Shield of Michigan one of your "payees" when paying bills online. This way, you can make one-time payments to BCBSM when it's convenient for you.

Why Blue Cross?