The National Retiree Service Department keeps you informed about your United Auto Workers Retiree Medical Benefit Trust Blue Cross Blue Shield health care coverage. Here are some of our services:
- Monthly UAW retiree council meetings to answer questions about new and existing health care benefits, and where we coordinate the handling of inquiries involving unpaid claims.
- UAW Retiree Seminars throughout the U.S. to discuss benefits and health/wellness related activities.
- Educational material to help UAW Trust retirees better understand their health care benefits.
- Coordinating the processing of all inquiries regarding unpaid claims, including gathering all information, tracking and responding to the enrollee.
- Preparing training materials on UAW Trust health care benefits and conduct training sessions for all UAW chairpersons and UAW counselors throughout the U.S.
- Responding to UAW Trust chairpersons and counselors by phone, fax and mail regarding clarification of benefits, services and denied claims.
