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Provider Inquiry — Vision and Hearing Providers
The Provider Inquiry Department is your primary resource for most unresolved issues. For questions about billing, benefits or eligibility that CAREN and web-DENIS can't answer, call Provider Inquiry, Monday through Friday.
To save time, please have ready all records and documentation regarding your issue and the steps you've taken to resolve it when you make your call.
| CAREN | |
|---|---|
| CAREN, our automated and interactive telephone system, gives you information about patient eligibility, benefits, copayments and deductibles, and benefit year for BCBSM products. | 1-800-482-4047 |
Call Us
| If you're calling from this area code… |
Hours of operation | Call this phone number |
|---|---|---|
248, 313, 517, 586, 734, 810, |
8:30 a.m. to 5 p.m. | 1-800-482-5141 |
231, 269, 616, 989* |
8 a.m. to noon 1 p.m. to 5 p.m. |
1-800-531-2583 |
906 |
8:30 a.m. to noon 1:05 p.m. to 5 p.m. |
1-866-872-5837 |
* For Alcona, Alpena, Crawford, Iosco, Montcalm, Montmorency, Ogemaw, Oscoda, Otsego, Presque Isle, and Roscommon counties
Write to Us
| If you're writing from this area code… |
Use this address |
|---|---|
248, 313, 517, 586, 734, 810, |
Blue Cross Blue Shield of Michigan |
231, 269, 616 |
Blue Cross Blue Shield of Michigan |
906 |
Blue Cross Blue Shield of Michigan |
