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Best Practices

Blue Care Network
Best Practices Library

Blue Care Network is proud to celebrate provider practices that meet high standards for patient care. The practices featured in BCN Provider News throughout 2011 and 2012 are reprinted below by topic. The practices were selected because they meet one or more of the following criteria:

  • These providers have exemplary outcomes in one or more of the Healthcare Effectiveness Data and Information Set® measures or Centers for Medicare and Medicaid star ratings that are used to rate our network for quality and effectiveness of care.
  • These providers have implemented innovative methods for patient care in specific HEDIS measures or CMS star ratings.
  • These providers have significantly improved their patient care in areas measured by HEDIS or CMS.

BCN commends its provider partners for doing their diligence in providing high-quality care to BCN members.

Dr. Dumont examines Aaron Brown

Adolescent immunizations

Ann Arbor practices uses electronic medical records and parent education to maintain high adolescent immunization rates
Allen Dumont, M.D., Ann Arbor
March–April 2012


Babar Ahmad, M.D. and patient Heriberta Benavides

Antidepressant medication management

Patient education and follow-up yields successful medication compliance for patients with depression
Babar Ahmad, M.D., Lansing
November–December 2011


Dr. El-Fouly and his patient, Joe Barton IV

Attention deficit hyperactivity disorder

Brighton pediatrician shares treatment of patients with attention deficit hyperactivity disorder
Mo El-Fouly, M.D., Brighton
September–October 2011


Dr. Heck speaks with a patient during an exam.

Chlamydia screening

Milan Family Medicine makes chlamydia testing an office routine
Maria Heck, D.O., Milan
March–April 2012


Cecilia Ebert discusses a patient with Dr. Norine Tracy.

Diabetes care

Fowlerville Medical Center focuses on diabetic patients
Cecilia Ebert, R.N., Fowlerville
May–June 2011


Perry Olsen and Lisa Rudd, patient

Detroit practice makes diabetic screening a priority
Perry Olson, Detroit
May–June 2011


Dr. Geimer talks to patient Michelle Baumeister

Glaucoma Screening

Riverbend Healthcare tracks glaucoma screenings
Sharon Geimer, M.D., Sterling Heights
May–June 2012


R. David Brooks, D.O. and Cheryl Lutz

High blood pressure

Ypsilanti doctor shares his treatment strategy for high blood pressure patients
R. David Brooks, D.O., Ypsilanti
July–August 2011


Kenneth Bollin, M.D. and Mark Paschall, M.D.

Imaging studies for low back pain

Appropriate use of imaging studies avoids aggressive treatment
Kenneth Bollin, M.D., St. Clair Shores
November–December 2011


Dr. Thorrez examines Michelle Herrera-Gomez

Lead screening

Thorrez Medical Practice makes lead screening a priority
David Thorrez, M.D., Ypsilanti
March–April 2011


Dr. Karen Walker and nurse Robin Kelley help demonstrate the bone density equipment in the office.

Osteoporosis

Emphasizing prevention is key to treating osteoporosis
Karen Walker, M.D., Ypsilanti
September–October 2011


Kathleen Howard, M.D., examines Kylee Brower

Pharyngitis

Forest Hills Pediatrics excels in treating pharyngitis without antibiotics
Susan Wakefield, M.D., Grand Rapids
January–February 2011


Dr. Leib with the practice's office receptionists Christy Bannasch (left) and Angela McGee.

Spirometry Testing

Waterford practice uses spirometry to diagnose COPD and asthma
Joel Leib, D.O., Waterford
May–June 2012


Dr. Hult examines Ava Shuart, 5.

Upper respiratory infection

Lansing Pediatrics treats cold symptoms, educates parents to minimize antibiotic use
Laurie Hult, M.D., Lansing
January–February 2012


Dr. Gendelman with Theresa Zonneveld, Christian Zonneveld and Michelle Philip

Well-child care

Edgewood Pediatrics' commitment to well-child care and immunizations is a team effort
Brian Gendelman, M.D., Commerce Township
March–April 2011


Blue Care Network has identified several quality focus areas for 2012. If you want us to consider your practice or if you would like to nominate a provider who has had success improving patient care in one of the following areas, send an email to bcnprovidernews@bcbsm.com. The following are topics we plan to cover:

  • Diabetes care
  • Follow-up for children prescribed ADHD medication
  • Flu shots for adults ages 50 to 64
  • Monitoring for persistent medications
  • Follow-up after hospitalization for behavioral health

HEDIS® is a registered trademark of the National Committee for Quality Assurance.