State of Michigan

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Employees

Contact

Phone numbers and addresses

Customer Service

State of Michigan Customer Service Center: Phone:
1-800-843-4876; Hearing and speech impaired:
(TTY #) 1-800-231-6921; Correspondence:
Blue Cross Blue Shield of Michigan
State of Michigan Customer Service Center
232 S. Capitol Ave. L04A
Lansing, MI 48933-1540

Online tools

BCBSM's State of Michigan Website:: bcbsm.com/som
BCBSM home page: bcbsm.com
BlueHealthConnection^®:: Website:
bcbsm.com/home/managing_your_health/; Hearing and speech impaired customers:
(TTY#) 1-800-240-3050; Quit the Nic (smoking cessation program):
1-800-775-BLUE (2583)
bcbsm.com/quitsmoking
Healthy Blue Xtras^®:: healthybluextras.com
Blue365^®:: bcbsm.com/blue365

Note: Access to some online information may require registration at our Member Secured Services page.

Prescription drug

Medco Health Solutions Inc.: Phone:
1-866-229-5806; Website:
medco.com
Walgreens Specialty Pharmacy: Phone:
1-888-782-8443; Website:
walgreens.com/pharmacy/specialtypharmacy
Accredo Pharmacy: Phone:
1-800-803-2523; Website:
accredo.com

BCBSM services

Anti-fraud: Hotline Phone:
1-800-482-3787; Website:
Anti-Fraud section; Correspondence:
BCBSM
600 E. Lafayette Blvd.
B759
Detroit, MI 48226
BlueCard^®:: Phone:
1-800-810-BLUE (2583)
SUPPORT program: Phone:
1-800-321-8074; Send durable medical equipment, prosthetic and orthotic services and medical supply claims to:
SUPPORT Program
P.O. Box 82060
Rochester, MI 48308-2060
Human Organ Transplant Program: Phone:
1-800-242-3504

State of Michigan information

State of Michigan office: MI HR Phone: number:
1-877-766-MIHR(6447); Website:
https://mihrinfo.state.mi.us/kb/login.jsp