Blue Cross Blue Shield of Michigan and Blue Care Network now offer the Blue Cross Employee Assistance Program℠ for help when you feel stressed, overwhelmed or need professional guidance. This program is free, confidential and available to you and everyone in your household.*
With a single phone number, you’ll reach a specialist 24/7 who’ll personally guide you to the type of service and resources that best meet your needs.** Blue Cross EAP can also be accessed online.
Counseling and coaching
Receive support for managing anxiety, depression, relationships and other concerns through in-person and virtual counseling. Virtual coaching is also available. Blue Cross EAP counselors are Blue Cross network providers. This allows you to continue counseling with the same provider using your behavioral health benefit, should extended care be needed.
Financial consultation and coaching
You can talk with money coaches about debt, investing and financial planning. You can also get help for preventing and resolving identity theft and fraud.
Legal and mediation consultations
Should you need legal resources or help resolving disputes, talk with an attorney or use the mediation services.
WorkLife
This service provides concierge-level care to help you find balance in your life. From family services for adults and children to extended learning and entertainment, WorkLife can find it for you.
We're ready to help.
Visit bcbsmhelp.com/
or call 1‑877‑674‑3133
All conversations are confidential. Blue Cross EAP won’t share your personal records with your employer or anyone else without your permission.
* This program is provided by your employer at no cost to you.
** Outside of the United States, services may differ or may not be available. Limits may apply to certain services.
Participation in Blue Cross EAP is voluntary and does not affect your benefits. This program should not be used for emergency or urgent care needs. This program is not a substitute for a doctor’s or professional’s care. In an emergency, call 911 or go to your nearest emergency room.
Due to the potential for a conflict of interest, legal consultation will not be provided on issues that may involve legal action against Blue Cross Blue Shield or its affiliates, or any entity from which the caller is receiving these services directly (for example, employer).
Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association.
