Coordinated Care Advocate

We know that your employees are integral to your company's success.

That's why you offer them health care.

A healthy workforce is more productive and happier, but navigating medical decisions and care options isn't always easy.

And sometimes your employees need a little help.

Blue Cross Coordinated Care Advocate is just what your employees need to feel confident and supported in their care.

The program not only helps those with complex and chronic conditions, but it adds an extra level of support by offering clinical guidance to all your employees and their covered family members.

Enhance your care management program by connecting your employees to a Blue Cross care team for advice on non-urgent medical conditions, such as cold or flu symptoms, and minor pain or injuries.

Help understanding diagnoses, treatment plans and test results.

Answers to questions about an upcoming procedure or appointment.

Information on a specific condition.

Guidance, selecting a doctor, and more.

The program also includes our base care management features that help those identified with complex and chronic illnesses manage their conditions, stay on track with their doctor's care plan, and make achievable lifestyle changes to improve their health.

And your employees can easily stay connected with the Blue Cross Care team by phone or from the convenience of the BCBSM Coordinated Care app.

With a lower dollar threshold for claims review than our base care management program.

You can expect a greater number of your employees to have personalized assistance managing complex or chronic conditions.

Discharge support for all acute admissions.

Increased gaps in care closure.

Customized virtual education content.

One-on-one support from a nurse care manager.

Steerage to low cost, high quality providers.

Digital self servicing for proactive care and data integration for non blue vendors.

Don't miss the opportunity to give your employees and their covered family members access to personalized clinical support and impact more employees who have complex and chronic conditions.

To learn more about Blue Cross Coordinated Care Advocate, contact your Blue Cross agent, sales representative, or account manager.

Or visit bcbsm.com/care-management/advocate.