A nurse care manager acts as the main touch point between your employees with complex or chronic conditions and a team of specialists focused on providing holistic support. The nurse care manager leads a multidisciplinary care team who work to uncover and manage the needs of your employees.

The team of practitioners consist of multidisciplinary resources that work together to provide a holistic system of support to your employees. These resources include:

• Physician consultant – Provides medical insight on complex cases when a physician’s expertise is required.
• Behavioral health specialist – Coordinates with nurse care manager to provide behavioral health support to members with behavioral health conditions.
• Pharmacist – Coordinates with nurse care manager to provide prescription advice, education, medication reconciliation and more.
• Social worker – Assists nurse care manager to coordinate with community resources that address your employees’ social determinants of health.
• Dietitian – Assists nurse care manager to provide targeted dietary and nutritional education and coaching.
• Non-clinical support – Takes on non-clinical care coordination tasks (such as coordinating meal deliveries) to ensure your employees’ non-clinical needs are met.