How do the different portfolio offerings work with each other?
The Blue Cross Coordinated Care portfolio offerings build upon each other, starting with Core. Here’s how the offerings align:
Offering
Core
Features
Care management and high-dollar claimant review at $150,000 threshold.
Enhanced
Care management with additional targeting and high-dollar claimant review at $100,000.
Advocate
Care management with guaranteed managed rate, high-dollar claimant review at $75,000, and access to care advocates to assist members with episodic care needs.
Advocate Plus
Care management with guaranteed managed rate, high-dollar review at $50,000, access to care advocates for episodic care and replacement of traditional customer service with member advocates for high-touch concierge-style servicing that feels like an extension of your organization.