Hospital and Physician Update

January – February 2023

Our crisis services program continues to expand

We’re continuing to grow our crisis services program, offering members who are experiencing a mental health crisis an array of options. Since we last wrote about our crisis services, New Oakland Family Centers has joined the program.

“We’re so pleased that the number of facilities joining our program has increased, and we look forward to other facilities joining the program in the new year,” said Dr. William Beecroft, medical director of behavioral health for Blue Cross.

See the chart below for the current crisis locations, available care options and service areas.

Location	Onsite service area	Available care options
Common Ground Resources and Crisis Center 1200 N. Telegraph Road, Building 32E, Pontiac Phone: 1-800-231-1127	Genesee County, Oakland County, Wayne County	Psychiatric urgent care (virtual only) Mobile crisis Crisis stabilization (on-site)
Hegira Health’s COPE 33505 Schoolcraft Road, Livonia Phone: 734-721-0200	Wayne County	Psychiatric urgent care (on-site) Mobile crisis Crisis stabilization (on-site) Crisis residential (on-site)
New Oakland Family Centers (various service locations) Phone: 1-800-395-3223	Ann Arbor, Center Line, Clarkston, Clinton Township, Farmington Hills, Flint, Grand Rapids, Livonia, Okemos, Pontiac, Port Huron, Southfield, Southgate, Warren
Pine Rest 300 68th Street SE, Building E, Entrance E1, Grand Rapids	Kent County, Oakland County	Psychiatric urgent care (on-site only)

For more information

You can download this flyer for more details.
If you’re a provider interested in joining this program, send an email to Dr. William Beecroft at wbeecroft@bcbsm.com or William Pompos at wpompos@bcbsm.com.

Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross and Blue Shield Association.