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August 2019

NaviNet handling Blue Cross Complete eligibility and claims inquiries beginning in August

Starting in August, Blue Cross Complete of Michigan will no longer use Blue Exchange for its eligibility and claims inquiries. If you're using the Provider Secured Services portal to access Blue Exchange for this information, use NaviNet instead.

Register for a NaviNet account here.

Consult the Blue Cross Complete Provider Resource Guide for more information.

No portion of this publication may be copied without the express written permission of Blue Cross Blue Shield of Michigan, except that BCBSM participating health care providers may make copies for their personal use. In no event may any portion of this publication be copied or reprinted and used for commercial purposes by any party other than BCBSM.

*CPT codes, descriptions and two-digit numeric modifiers only are copyright 2018 American Medical Association. All rights reserved.