Contact Us

We're here to answer your questions about your benefits, services and medical needs.

Blue Cross Complete

 

Blue Cross Complete of Michigan
4000 Town Center
Suite 1300
Southfield, MI 48075

 

Email us
Use our Secure Email Form.

 

Customer Service
1-800-228-8554
TTY: 1-888-987-5832
24 hours a day, seven days a week

 

24-hour Nurse Help Line
1-888-288-1724
TTY: 1-888-987-5832
24 hours a day, seven days a week

Members are invited to take a brief survey and let us know how we’re doing. Your feedback counts. Your answers are anonymous and won’t impact your benefits in any way.

Helpful phone numbers

Services & benefits

Customer Service

1-800-228-8554
TTY: 1-888-987-5832
24 hours a day, seven days a week

Pharmacy Customer Service

1-888-288-3231
TTY: 1-888-988-0071
8:30 a.m. to 6 p.m., Monday through Friday

Dental Customer Service

For Medicaid members 21 years and older and Healthy Michigan Plan members 19 and older
1-844-320-8465    
TTY: 711
9 a.m. to 5 p.m., Monday through Friday

For MIChild members
1-888-988-6300
TTY: 1-888-263-5897
8 a.m. to 7 p.m., Monday through Friday

Healthy Kids Dental

Blue Cross Blue Shield of Michigan
1-800-936-0935    
bcbsm.com/healthykids

Delta Dental of Michigan
1-866-696-7441    
deltadentalmi.com

Urgent medical needs

Rapid Response Outreach Team

1-888-288-1722
TTY: 1-888-987-5832
8 a.m. to 7 p.m., Monday through Thursday
8 a.m. to 5 p.m. on Friday

24-hour Nurse Help Line

Other numbers

Anti-Fraud Hotline

1-855-232-7640
TTY: 711
You may leave information anonymously. You don't have to tell us your name.

Privacy Practices

1-800-228-8554
For general questions or to file a privacy complaint.

Durable Medical Equipment

Northwood Inc.
1-800-667-8496

Outpatient Lab Services

Joint Venture Hospital Laboratories
1-800-445-4979
www.jvhl.org

Tobacco Quit Program

Diabetic Supplies

J&B Medical Supply
1-800-737-0045
TTY: 1-888-896-6233