Building on Core, Enhanced offers deeper engagement with the member population and expanded member outcomes.

Enhanced includes all Core features, plus:

• High-dollar retrospective review for members who have accumulated claims over $100,000 during a 12-month period
• Expanded targeting including polychronic conditions, high-risk pregnancy, high ER use, site of care outreach, future risk and other complex conditions
• Enhanced reporting
• Guaranteed engagement of 2% of the member population

How do my employees connect with a nurse care manager?

With Enhanced, your employees will have access to the BCBSM Coordinated Care app. The BCBSM Coordinated Care app gives all your employees and their family members quick and convenient access to a care advocate. From the app, your employees with chronic conditions can securely message a care manager to get the answers they need.

Along with the BCBSM Coordinated Care app, your employees can reach out to a care manager by phone.