Your choices for care
You have options for care that work for you, your family and your budget.
Short-term, long-term or preventive care for symptoms.
Primary care doctor
Personalized care from a doctor who understands your health care needs and medical history, including what illnesses you’re prone to and medications you’re taking.
Answers to quick medical questions when your doctor’s office is closed.
24-Hour Nurse Line
Talk to a registered nurse about minor symptoms by phone, day or night. This option is $0 for all Blue Cross Blue Shield of Michigan and Blue Care Network members.
Care for mild symptoms when you can’t see your primary care doctor.
Virtual Care by Teladoc Health®
Have a virtual visit with a U.S. board-certified doctor if your doctor’s office is closed, or you can’t get an appointment.
In-person medical attention for a minor illness or injury on a walk-in basis.
Walk-in clinic
Included in this option are urgent care centers and retail health centers, like those found in pharmacies and grocery stores. Walk-in clinics offer in-person care without an appointment.
Your mental health is important, too
With your Blue Cross Blue Shield of Michigan plan, you have choices for behavioral health care. Many are virtual, over the phone or on-demand. MENTAL HEALTH OPTIONS
Want to learn more about your care choices?
In an emergency, call 911 or go to an emergency room near you.
Not all services are covered by all plans. Log in to see what your plan covers.
The information contained on this webpage is for educational purposes only. Nothing on this webpage is intended to be, nor should be used as or relied upon as, professional medical advice. Nothing contained on this webpage is intended to be used for medical diagnosis or treatment. For medical advice, or to receive medical diagnosis or treatment, consult with your health care provider.