How does chronic condition management work?

Who is this for?

Michigan Health Insurance – Customer Service – Learn More

Anyone under age 65.

Difficult, ongoing medical problems, like diabetes, heart failure or depression are called chronic conditions. When you have a chronic condition, you need all the help you can get.

Chronic condition management programs are designed to improve your quality of life. They help you manage your illness, instead of letting it manage you.

What chronic condition management provides

These programs combine support and education. Support services may include:

  • Phone-based help
  • Assistance coordinating your care
  • Help monitoring your illness
  • Dietary support to make sure you’re eating properly
  • Reminders to take medication and get medications refills

Depending on your illness, education resources and materials will help you learn to:

  • Recognize triggers and early symptoms
  • Identify risk factors, reduce and avoid them
  • Create and follow a treatment or management plan

For Blue Cross members: How to get help

You don’t have to deal with your condition alone. Here’s how you can get information and support.

  • Visit Chronic Condition Management to learn about programs your plan may have. It’s helpful to know if you have a PPO or HMO plan
  • Ask your doctor about chronic condition management
  • Call the number on the back of your Blue Cross ID card