If you have questions about your Blue Cross Blue Shield of Michigan or Blue Care Network Medicare plan, we can connect you with someone who can help.
Find the right contact
If you need help choosing a plan, you can talk to one of our health plan advisors by calling:
1-866-875-1375
TTY users: 711
8 a.m. to 9 p.m. ET
Monday through Friday
Weekend hours Oct. 1 through March 31
If you need help choosing a plan, you can talk to one of our health plan advisors by calling:
1-866-875-1375
TTY users: 711
8 a.m. to 9 p.m. ET
Monday through Friday
Weekend hours Oct. 1 through March 31
To file a privacy complaint, call:
1-800-552-8278
TTY users: 711
The Eldercare Locator, a public service of the U.S. Administration on Aging, helps you and your family find local resources. They can help with transportation, housing and other support services.
1-800-677-1116
TTY users: 711
8 a.m. to 9 p.m. ET
Monday through Friday
You can order durable medical equipment, such as wheelchairs, oxygen machines, walkers and hospital beds, by calling:
1-800-667-8496
TTY users: 711
8:30 a.m. to 5 p.m. ET
Monday through Friday
Weekend hours Oct. 1 through March 31
Need to mail order prescription drugs? You can place an order with either Optum Rx® or Walgreens Specialty Pharmacy.
1-855-810-0007
TTY users: 711
24 hours a day, seven days a week
1-866-877-2392
TTY users: 711
24 hours a day, seven days a week
The best way to reach us is by calling the number on the back of your Blue Cross ID card or on your explanation of benefits statement. You can also contact us by using the information here.
1-877-241-2583
TTY users: 711
8 a.m. to 9 p.m. ET
Monday through Friday
Weekend hours Oct. 1 through March 31
Our automated telephone system is available 24 hours a day.
Medicare Plus Blue PPO
Member Service Inquiry Department
Mail Code X521
Blue Cross Blue Shield of Michigan
600 E. Lafayette Blvd.
Detroit, MI 48226-2998
Report suspected fraud by calling:
1-888-650-8136
TTY users: 711
You can talk to someone at the Centers for Medicare & Medicaid Services by calling the Medicare Helpline:
1-800-633-4227
TTY users: 1-877-486-2048
You can find a local independent certified counselor to help you understand Medicare by calling:
1-800-803-7174
TTY users: 711
If you have questions about your Social Security check, call the Social Security Administration:
1-800-772-1213
TTY users: 1-800-325-0778
If you need help choosing a plan, you can talk to one of our health plan advisors by calling:
1-866-875-1375
TTY users: 711
8 a.m. to 9 p.m. ET
Monday through Friday
Weekend hours Oct. 1 through March 31
To file a privacy complaint, call:
1-800-552-8278
TTY users: 711
The Eldercare Locator, a public service of the U.S. Administration on Aging, helps you and your family find local resources. They can help with transportation, housing and other support services.
1-800-677-1116
TTY users: 711
8 a.m. to 9 p.m. ET
Monday through Friday
You can order durable medical equipment, such as wheelchairs, oxygen machines, walkers and hospital beds, by calling:
1-800-667-8496
TTY users: 711
8:30 a.m. to 5 p.m. ET
Monday through Friday
Weekend hours Oct. 1 through March 31
Need to mail order prescription drugs? You can place an order with either Optum Rx® or Walgreens Specialty Pharmacy.
1-855-810-0007
TTY users: 711
24 hours a day, seven days a week
1-866-877-2392
TTY users: 711
24 hours a day, seven days a week
The best way to reach us is by calling the number on the back of your Blue Cross ID card or on your explanation of benefits statement. You can also contact us by using the information here.
1-800-450-3680
TTY users: 711
8 a.m. to 8 p.m. ET
Monday through Friday
Weekend hours Oct. 1 through March 31
Blue Care Network
P.O. Box 68767
Grand Rapids, MI 49516-8767
Report suspected fraud by calling:
1-888-650-8136
TTY users: 711
You can talk to someone at the Centers for Medicare & Medicaid Services by calling the Medicare Helpline:
1-800-633-4227
TTY users: 1-877-486-2048
You can find a local independent certified counselor to help you understand Medicare by calling:
1-800-803-7174
TTY users: 711
If you have questions about your Social Security check, call the Social Security Administration:
1-800-772-1213
TTY users: 1-800-325-0778
If you need help choosing a plan, you can talk to one of our health plan advisors by calling:
1-866-875-1375
TTY users: 711
8 a.m. to 9 p.m. ET
Monday through Friday
Weekend hours Oct. 1 through March 31
To file a privacy complaint, call:
1-800-552-8278
TTY users: 711
The Eldercare Locator, a public service of the U.S. Administration on Aging, helps you and your family find local resources. They can help with transportation, housing and other support services.
1-800-677-1116
TTY users: 711
8 a.m. to 9 p.m. ET
Monday through Friday
You can order durable medical equipment, such as wheelchairs, oxygen machines, walkers and hospital beds, by calling:
1-800-667-8496
TTY users: 711
8:30 a.m. to 5 p.m. ET
Monday through Friday
Weekend hours Oct. 1 through March 31
Need to mail order prescription drugs? You can place an order with either Optum Rx® or Walgreens Specialty Pharmacy.
1-855-810-0007
TTY users: 711
24 hours a day, seven days a week
1-866-877-2392
TTY users: 711
24 hours a day, seven days a week
The best way to reach us is by calling the number on the back of your Blue Cross ID card or on your explanation of benefits statement. You can also contact us by using the information here.
1-800-450-3680
TTY users: 711
8 a.m. to 8 p.m. ET
Monday through Friday
Weekend hours Oct. 1 through March 31
Blue Care Network
P.O. Box 68767
Grand Rapids, MI 49516-8767
Report suspected fraud by calling:
1-888-650-8136
TTY users: 711
You can talk to someone at the Centers for Medicare & Medicaid Services by calling the Medicare Helpline:
1-800-633-4227
TTY users: 1-877-486-2048
You can find a local independent certified counselor to help you understand Medicare by calling:
1-800-803-7174
TTY users: 711
If you have questions about your Social Security check, call the Social Security Administration:
1-800-772-1213
TTY users: 1-800-325-0778
If you need help choosing a plan, you can talk to one of our health plan advisors by calling:
1-866-875-1375
TTY users: 711
8 a.m. to 9 p.m. ET
Monday through Friday
Weekend hours Oct. 1 through March 31
To file a privacy complaint, call:
1-800-552-8278
TTY users: 711
The Eldercare Locator, a public service of the U.S. Administration on Aging, helps you and your family find local resources. They can help with transportation, housing and other support services.
1-800-677-1116
TTY users: 711
8 a.m. to 9 p.m. ET
Monday through Friday
Need to mail order prescription drugs? You can place an order with either Optum Rx® or Walgreens Specialty Pharmacy.
1-855-810-0007
TTY users: 711
24 hours a day, seven days a week
1-866-877-2392
TTY users: 711
24 hours a day, seven days a week
The best way to reach us is by calling the number on the back of your Blue Cross ID card or on your explanation of benefits statement. You can also contact us by using the information here.
1-800-565-1770
TTY users: 711
8 a.m. to 9 p.m. ET
Monday through Friday
Weekend hours Oct. 1 through March 31
Our automated telephone system is available 24 hours a day.
Medicare Prescription Blue PDP
Member Service Inquiry Department
Mail Code X521
Blue Cross Blue Shield of Michigan
600 E. Lafayette Blvd.
Detroit, MI 48226-2998
Report suspected fraud by calling:
1-888-650-8136
TTY users: 711
You can talk to someone at the Centers for Medicare & Medicaid Services by calling the Medicare Helpline:
1-800-633-4227
TTY users: 1-877-486-2048
You can find a local independent certified counselor to help you understand Medicare by calling:
1-800-803-7174
TTY users: 711
If you have questions about your Social Security check, call the Social Security Administration:
1-800-772-1213
TTY users: 1-800-325-0778
To file a privacy complaint, call:
1-800-552-8278
TTY users: 711
The Eldercare Locator, a public service of the U.S. Administration on Aging, helps you and your family find local resources. They can help with transportation, housing and other support services.
1-800-677-1116
TTY users: 711
8 a.m. to 9 p.m. ET
Monday through Friday
Need to mail order prescription drugs? You can place an order with either Optum Rx® or Walgreens Specialty Pharmacy.
1-855-810-0007
TTY users: 711
24 hours a day, seven days a week
1-866-877-2392
TTY users: 711
24 hours a day, seven days a week
The best way to reach us is by calling the number on the back of your Blue Cross ID card or on your explanation of benefits statement. You can also contact us by using the information here.
1-866-684-8216
TTY users: 711
8:30 a.m. to 5 p.m. ET
Monday through Friday
Weekend hours Oct. 1 through March 31
Medicare Plus Blue Group PPO
Member Service Inquiry Department
Mail Code X521
Blue Cross Blue Shield of Michigan
600 E. Lafayette Blvd.
Detroit, MI 48226-2998
Report suspected fraud by calling:
1-888-650-8136
TTY users: 711
You can talk to someone at the Centers for Medicare & Medicaid Services by calling the Medicare Helpline:
1-800-633-4227
TTY users: 1-877-486-2048
You can find a local independent certified counselor to help you understand Medicare by calling:
1-800-803-7174
TTY users: 711
If you have questions about your Social Security check, call the Social Security Administration:
1-800-772-1213
TTY users: 1-800-325-0778
To file a privacy complaint, call:
1-800-552-8278
TTY users: 711
The Eldercare Locator, a public service of the U.S. Administration on Aging, helps you and your family find local resources. They can help with transportation, housing and other support services.
1-800-677-1116
TTY users: 711
8 a.m. to 9 p.m. ET
Monday through Friday
Need to mail order prescription drugs? You can place an order with either Optum Rx® or Walgreens Specialty Pharmacy.
1-855-810-0007
TTY users: 711
24 hours a day, seven days a week
1-866-877-2392
TTY users: 711
24 hours a day, seven days a week
The best way to reach us is by calling the number on the back of your Blue Cross ID card or on your explanation of benefits statement. You can also contact us by using the information here.
1-800-450-3680
TTY users: 711
8 a.m. to 8 p.m. ET
Monday through Friday
Weekend hours Oct. 1 through March 31
Blue Care Network
P.O. Box 68767
Grand Rapids, MI 49516-8767
Report suspected fraud by calling:
1-888-650-8136
TTY users: 711
You can talk to someone at the Centers for Medicare & Medicaid Services by calling the Medicare Helpline:
1-800-633-4227
TTY users: 1-877-486-2048
You can find a local independent certified counselor to help you understand Medicare by calling:
1-800-803-7174
TTY users: 711
If you have questions about your Social Security check, call the Social Security Administration:
1-800-772-1213
TTY users: 1-800-325-0778
If you need help choosing a plan, you can talk to one of our health plan advisors by calling:
1-866-875-1375
TTY users: 711
8 a.m. to 9 p.m. ET
Monday through Friday
Weekend hours Oct. 1 through March 31
To file a privacy complaint, call:
1-800-552-8278
TTY users: 711
The Eldercare Locator, a public service of the U.S. Administration on Aging, helps you and your family find local resources. They can help with transportation, housing and other support services.
1-800-677-1116
TTY users: 711
8 a.m. to 9 p.m. ET
Monday through Friday
The best way to reach us is by calling the number on the back of your Blue Cross ID card or on your explanation of benefits statement. You can also contact us by using the information here.
1-800-662-6667
TTY users: 711
8 a.m. to 5:30 p.m. ET
Monday through Friday
Blue Care Network
P.O. Box 5184
Southfield, MI 48086-5184
Report suspected fraud by calling:
1-888-650-8136
TTY users: 711
You can talk to someone at the Centers for Medicare & Medicaid Services by calling the Medicare Helpline:
1-800-633-4227
TTY users: 1-877-486-2048
You can find a local independent certified counselor to help you understand Medicare by calling:
1-800-803-7174
TTY users: 711
If you have questions about your Social Security check, call the Social Security Administration:
1-800-772-1213
TTY users: 1-800-325-0778
If you need help choosing a plan, you can talk to one of our health plan advisors by calling:
1-866-875-1375
TTY users: 711
8 a.m. to 9 p.m. ET
Monday through Friday
Weekend hours Oct. 1 through March 31
The Eldercare Locator, a public service of the U.S. Administration on Aging, helps you and your family find local resources. They can help with transportation, housing and other support services.
1-800-677-1116
TTY users: 711
8 a.m. to 9 p.m. ET
Monday through Friday
The best way to reach us is by calling the number on the back of your Blue Cross ID card or on your explanation of benefits statement. You can also contact us by using the information here.
1-888-216-4858
TTY users: 711
8 a.m. to 5 p.m. ET
Monday through Friday
Medigap Servicing
Blue Cross Blue Shield of Michigan
P.O. Box 32626
Detroit, MI 48232-0626
To file a privacy complaint, call:
1-800-552-8278
TTY users: 711
Report suspected fraud by calling:
1-888-650-8136
TTY users: 711
You can talk to someone at the Centers for Medicare & Medicaid Services by calling the Medicare Helpline:
1-800-633-4227
TTY users: 1-877-486-2048
You can find a local independent certified counselor to help you understand Medicare by calling:
1-800-803-7174
TTY users: 711
If you have questions about your Social Security check, call the Social Security Administration:
1-800-772-1213
TTY users: 1-800-325-0778
If you need help choosing a plan, you can talk to one of our health plan advisors by calling:
1-866-875-1375
TTY users: 711
8 a.m. to 9 p.m. ET
Monday through Friday
Weekend hours Oct. 1 through March 31
The Eldercare Locator, a public service of the U.S. Administration on Aging, helps you and your family find local resources. They can help with transportation, housing and other support services.
1-800-677-1116
TTY users: 711
8 a.m. to 9 p.m. ET
Monday through Friday
The best way to reach us is by calling the number on the back of your Blue Cross ID card or on your explanation of benefits statement. You can also contact us by using the information here.
1-888-216-4858
TTY users: 711
8 a.m. to 5 p.m. ET
Monday through Friday
Medigap Servicing
Blue Cross Blue Shield of Michigan
P.O. Box 32626
Detroit, MI 48232-0626
To file a privacy complaint, call:
1-800-552-8278
TTY users: 711
Report suspected fraud by calling:
1-888-650-8136
TTY users: 711
You can talk to someone at the Centers for Medicare & Medicaid Services by calling the Medicare Helpline:
1-800-633-4227
TTY users: 1-877-486-2048
You can find a local independent certified counselor to help you understand Medicare by calling:
1-800-803-7174
TTY users: 711
If you have questions about your Social Security check, call the Social Security Administration:
1-800-772-1213
TTY users: 1-800-325-0778