What's Chronic Condition Management?

Blue Cross Blue Shield of Michigan offers the Blue Cross Coordinated CareSM Core program to help you focus on your health so you can feel your best. 

If you have a chronic condition, you may qualify for this program. If you qualify, a care team, led by a nurse, will work with you to create a personal care plan. The care plan will help you better take care of your health. 

The members of your care team include:

  • Registered nurse
  • Social workers
  • Registered dietitians
  • Pharmacists
  • Medical directors
  • Non-clinical support staff

The care team will communicate with you through phone calls, email and messaging via our mobile app. You may get text reminders and educational materials from your care team as part of the program.

The program includes a free mobile app, powered by Wellframe. The app will help you stay on track with managing your health, communicate with your care team and set medication reminders. 

Your care team will regularly check in to help you understand how to manage your chronic condition, coordinate care after a hospital discharge and answer your questions. They can also help you find services in your area that meet your specific needs. 

Call 1-800-775-2583 to learn more. TTY users call 711.

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