Over-the-Counter Allowance

With a Blue Cross Blue Shield of Michigan Medicare Advantage plan, your coverage goes with you when you're shopping over the counter with the Advantage Dollars program.

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You can check your over-the-counter allowance balance, search for eligible products and find retailers near you by using your online member account.

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Who's eligible

This benefit is available to individual Medicare Advantage plan members, except those with a Medicare Plus BlueSM Part B Credit plan.

What you can get

You get an Advantage Dollars card preloaded with an allowance each quarter. Be sure to use your card each quarter as unused amounts don't roll over.

Your card can be used to purchase eligible items such as:

  • Over-the-counter cold and allergy medicine
  • Toothpaste and toothbrushes
  • Nutritional supplements
  • First aid items

View a complete list of eligible items by reading Advantage Dollars Eligible Items (PDF).

How to use your card

  1. Visit a participating store.
  2. Shop for approved over-the-counter items or healthy food items.
  3. When checking out, swipe your Advantage Dollars card first to pay for all approved items. If necessary, use a secondary form of payment for any remaining items.

Participating retailers include: Meijer, Walmart, Kroger, Rite Aid, CVS, Walgreens, Family Dollar and Dollar General. 

Phone

To place your order or to request a printed catalog and mail order form, call Convey at  1‑855‑856‑7878 from 8 a.m. to 11 p.m. Eastern time, Monday through Friday. TTY users call 711

Mail

Download the Mail order catalog (PDF) and use the Mail order form (PDF) to order items by mail through Convey.

Online

You can place an order online at Convey or Walmart.

If you qualify for food items due to a specific medical condition (PDF), you can place an order with FarmboxRx. 

Online

Place your order online at FarmboxRx.

Phone

1-888-416-3589 from 10 a.m. to 6 p.m. Eastern time, seven days a week. TTY users call 711.

Learn more about how to order with the FarmboxRx Flyer (PDF).

Related forms and documents

  • Advantage Dollars Eligible Items (PDF)
    Download
  • Advantage Dollars Eligible Items at Meijer (PDF)
    Download

Self-service resources

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