PATIENT: Having a way to the doctor’s center is very important, especially to seniors.
Hello, how are you doing today? I’m fine thank you.
[Door closes]
PATIENT: They come and get you, they take you home.
Once you come here, they make you feel like you’re family.
My name is Leroy Spencer, and this is my Dedicated Senior Medical Center.
It’s in the neighborhoods.
And it's convenient, it's clean.
The doctors are going to dig deep into what your medical history is.
It’s one-on-one, definitely.
And also with the nurses and the staff.
NURSE: That’s a good blood pressure.
PATIENT: It’s all because of you.
NURSE: Thank you.
[laugh]
WOMAN: We get to know our patients. They’re not just a name, they’re not just a number.
We get to actually know our patients and have that human connection with them.
DOCTOR: Being able to develop that relationship with seniors is very critical to helping them achieve good health outcomes.
We see our patients very frequently, not only to minimize the possibility of going to the hospital, but also to give them more focused care.
WOMAN: We want the seniors to live a longer, healthier life.
DOCTOR: We provide more one-on-one attention. We provide more personalized care.
They can pick up their medications right here on the way out and have their refills provided to them.
PATIENT: The doctor gives you his private number so that if anything goes wrong, call him first.
The fact that you can talk with the doctor after hours is the key.
Blue Cross, I'm glad that they are partnerships with the Dedicated Senior Medical Center because people recognize Blue Cross.
You’ve got facilities, doctors, people who want to help - you have so many resources here.