State of Michigan: Contact Us

Do you have questions about your Blue Cross Blue Shield of Michigan coverage? This information can help you get the answers you need.

Find the right contact

TTY users can reach any of these numbers by calling 711

State of Michigan Employee

Blue Cross Blue Shield of Michigan

1-800-843-4876

State of Michigan Customer Service Center
232 S. Capitol Ave. L04A
Lansing, MI  48933-1540

Blue Care Network

1-800-662-6667

Customer Service Center
600 E. Lafayette Blvd.
Detroit, MI 48226
Mail Code A01C

Anti-fraud hotline

1-800-482-3787

BlueCard®

1-800-810-BLUE (2583)

Human organ transplant program

1-800-242-3504

24-Hour Nurse Line

1-800-755-BLUE (2583)

State of Michigan Retiree

Blue Cross Blue Shield of Michigan

1-800-843-4876

State of Michigan Customer Service Center
232 S. Capitol Ave. L04A
Lansing, MI  48933-1540

Blue Care Network

1-800-662-6667

Customer Service Center
600 E. Lafayette Blvd.
Detroit, MI 48226
Mail Code A01C

BCN Advantage℠

1-800-450-3680

Customer Service Center
P.O. Box 5043
Southfield, MI 48086-9929
Mail Code A02B

State Health Plan Medicare Advantage PPO

1-800-843-4876

Customer Service Inquiry Department – Mail Code X521
600 E. Lafayette Blvd.
Detroit, MI 48226-2998

Anti-fraud hotline

1-800-482-3787

Human organ transplant program

1-800-242-3504

24-Hour Nurse Line

Medicare Advantage
1-800-755-BLUE (2583)


BCN Advantage
1-855‑624‑5214