Resources for UAW Trust members
Your UAW Trust plan does more than cover you when you're sick or injured. It comes with a suite of resources to help you improve or maintain your well-being.
Your UAW Trust plan does more than cover you when you're sick or injured. It comes with a suite of resources to help you improve or maintain your well-being.
You can call Blue Cross Blue Shield of Michigan's 24-Hour Nurse Line for confidential help with questions about your health. Our nurses can help you better understand your condition or manage your symptoms. They can also help find a doctor or a support group in your area. When you need help with your health care, personal service is just one call away.
Medicare Plus BlueSM PPO members
Call 1-855-624-5214
TTY users call 711
Enhanced Care PPO members
Call 1-866-507-2850
TTY users call 711
Blue Care Network and BCN Advantage members
Call 1-855-624-5214
TTY users call 711
When you take your health assessment, we can help you understand and learn about your health risks so you can talk about them with your doctor. You’ll also find out about any follow-up programs or digital coaching modules available to you. Depending on your plan, you may get your health assessment in the mail or you can take it online. You'll need your Blue Cross ID card.
All Medicare Plus BlueSM Group PPO members should take the Medicare Advantage health assessment.
Take your Medicare Advantage health assessment
Members with other plans, including Enhanced Care PPO, Traditional Care Network, BCN and BCN Advantage, can take the general online health assessment.
This information is for all Medicare Advantage PPO, BCN Advantage, Enhanced Care PPO, Blue Care Network and Traditional Care Network members.
Documents and resources:
BCBSM PHI Release Authorization form (PDF)
Durable Power of Attorney form (PDF)
Online help:
Online member account registration
Learn more about the BCBSM mobile app
This program is available to all UAW Trust members with a Blue Cross plan.
Are you trying to quit smoking or stop using tobacco? Tobacco Coaching can help. It’s a 12-week, phone-based program that connects you with a health coach. Together, you’ll work through the quitting process.
To be eligible for the program:
Call 1-833-380-8436
TTY users, call 711
8 a.m. to 11 p.m. Monday through Thursday
8 a.m. to 7 p.m. Friday
9 a.m. to 3 p.m. Saturday
All hours are Eastern time.
This program is available to Medicare Advantage PPO, Enhanced Care PPO, BCN Advantage and Blue Care Network members.
If you've been hospitalized for mental health or substance use disorder, we can help. Our case managers will work with you and your doctor to prepare for when you go home. Together, we'll figure out what you'll need to continue your care.
Medicare Advantage PPO members
Call 1-800-775-2583
TTY users call 711
9 a.m. to 9 p.m. ET
Monday through Saturday
Enhanced Care PPO members
Prior Authorization - Mental Health, substance use disorder, and case management
Call 1-877-228-3912
Visit Blue Cross Behavioral Health℠
Blue Care Network and BCN Advantage members
Call 1-800-431-1059
TTY users call 711
24 hours a day, seven days a week
No referral needed
This program is available to Medicare Advantage PPO, Enhanced Care PPO, BCN Advantage and Blue Care Network members.
If you're living with an illness, our case management program can help. We'll work together with you, your family and your doctor to improve your quality of life. The program usually lasts about three months.
Our team of registered nurses, social workers and physician consultants can:
Medicare Advantage PPO members
Call 1-800-845-5982
TTY users call 711
BCN Advantage members
Call 1-800-431-1059
TTY users call 711
Blue Care Network members
Call 1-800-431-1059
TTY users call 711
Enhanced Care PPO members
Call 1-866-507-2850
TTY users call 711
8 a.m. to 8 p.m.
Monday through Friday
This program is available for Medicare Advantage PPO, BCN Advantage and Blue Care Network members.
Nurse case managers will call you to discuss your health conditions. Together, you'll set goals and build the skills you need to manage your condition. The nurse will call back as often as you like.
Medicare Advantage PPO members
Call 1-800-588-9110
TTY users call 711
8 a.m. to 8 p.m. ET
Monday through Saturday
Blue Care Network and BCN Advantage members
Call 1-800-392-4247
TTY users call 711
8:30 a.m. to 5 p.m. ET
Monday through Friday
Enhanced Care PPO members
Call 1-866-507-2850
TTY users call 711
8 a.m. to 8 p.m.
Monday through Friday
Get help managing a chronic condition
This program is available for Medicare Advantage PPO, BCN Advantage and Blue Care Network members.
If you have more than one chronic condition, we have a program for you, too. Nurse case managers will work with you over the phone to help you set goals and develop a plan to manage your condition.
Medicare Advantage PPO members
Call 1-800-775-2583
TTY users call 711
9 a.m. to 9 p.m.
Monday through Saturday
Blue Care Network and BCN Advantage members
Call 1-800-392-4247
TTY users call 711
8:30 a.m. to 5 p.m. ET
Monday through Friday
Enhanced Care PPO members
Call 1-866-507-2850
TTY users call 711
8 a.m. to 8 p.m.
Monday through Friday
UAW Trust members with a Blue Cross Blue Shield of Michigan or Blue Care Network plan have access to exclusive member discounts and savings.
You can contact 2nd.MD for a second medical opinion. 2nd.MD services are available at no additional cost to you. At 2nd.MD, you're connected with doctors across the county for an expert medical consultation via phone or video. 2nd.MD specialists can help you understand a new or chronic diagnosis and treatment options, learn about breakthrough treatments, or understand if a recommended surgery is the best option for you.
2nd.MD is available by calling 1-866-842-1141, downloading the 2nd.MD app from iTunes or the app store, or by visiting www.2nd.md/trust.
As a Medicare Advantage member, you get access to special programs to help you with your health.
Your Care Advocate is ready to help. The Advocate Plus program is for Medicare Advantage PPO plan only. Care Advocates can guide you on your health care journey by helping you find resources and a doctor that’s right for you. They can also help you to schedule an appointment, navigate your health care choices and find answers to general and complex questions. They’ll help you find all the information you need to improve and maintain your health.
You can connect with a Care Advocate online or through the BCBSM Coordinated Care app using the code MIAUTO.
This program is available for Medicare Advantage PPO and BCN Advantage members.
Have fun and make friends at the gym with this fitness program. You can take fitness classes designed specifically for older adults. You’ll get access to more than 14,000 gyms across the country, plus online resources to help you lose weight, quit smoking or reduce stress. All at no extra cost.
Call 1-866-584-7352
TTY users call 711
8 a.m. to 8 p.m. EST
Monday through Friday
This program is only available for Medicare Advantage PPO members.
After you get out of the hospital, the last thing you want to do is go back. This program gives you the support you need to safely leave the hospital and take care of yourself at home.
During your first 30 days at home, we'll help you:
Medicare Advantage PPO members
Call 1-800-775-2583
TTY users call 1-800-240-3050
9 a.m. to 9 p.m.
Monday through Saturday
Medicare Plus BlueSM and BCN AdvantageSM are PPO, HMO, and HMO-POS plans with Medicare contracts. Enrollment in Medicare Plus Blue and BCN Advantage depends on contract renewal.
With the exception of emergency or urgent care, it will cost more to get care from non-plan or non-preferred providers. You may receive services from any provider who accepts Original Medicare. Your out-of-pocket costs will be lower if you choose a network provider. To find a network provider, visit Find a Doctor.
Limitations, copayments and restrictions may apply. You must continue to pay your Medicare Part B premium. Consult your Evidence of Coverage for specific information about your benefits and cost-sharing responsibilities.
The benefit information provided is a brief summary, not a complete description of benefits. For more information, contact the plan's Customer Service center. Benefits, premium, copayments or coinsurance may change on Jan. 1 of each year.