Virtual Second Opinions from 2nd.MD

This Blue Cross Blue Shield of Michigan and Blue Care Network solution offers your employees easy access to virtual second opinions when they are considering procedures, treatments or medications. It's available to self-funded groups with 300 employees or more.

Why get a second opinion?

Getting the wrong care negatively impacts your employees. It also raises health care costs. Each year*:

  • 12 million patients are misdiagnosed 
  • 36 million patients are on suboptimal treatment plans
  • 20 million patients are referred to the incorrect specialist
  • 30% of health care costs are wasted on unnecessary or incorrect care

A second opinion can help your employees confirm a new or existing diagnosis and understand if a recommended surgery is right for them. It can also lead to better care options, with 87% of consultations from 2nd.MD leading to improved treatment plans. 

This program is provided at no cost to your employees and their eligible dependents enrolled in a health care plan that offers this benefit. 

*Sources: Harvard School of Public Health; Kysuus; Johns Hopkins; BMJ Quality & Safety

How does it work?

Once your employees or their eligible dependents activate their 2nd.MD account by phone or through the mobile app, they can request a consultation. 

They will speak with a nurse to see if a second opinion is right for them. The program handles the rest, including gathering their medical records, finding the right specialist and setting up a virtual care video consultation.

They will then be able get personalized advice about their diagnosis and treatment plan from a specialist. Virtual visits are available when it’s convenient for your employees, including nights and weekends.

What type of doctors does 2nd.MD use?

Your employees will be connected with the best board-certified, leading doctors for their diagnosis. The program has a network of doctors across thousands of specialties and subspecialties in these areas:

  • Musculoskeletal, or MSK
  • Oncology
  • Pediatric
  • Medical/surgical
  • Women’s health
  • Cardiology
  • Neurology
  • Behavioral health

We're Ready to Help

Contact your sales representative or agent today to learn more about 2nd.MD.

Downloadable resources

Use these toolkits to educate your employees on how to get the most out of their health plan.

View all
TOOLKIT
Marketing planner for employers
Behavioral health

Help your employees learn more about their options for mental health care.

Read about behavioral health
TOOLKIT
What to expect with your HMO
Open enrollment

Help your employees understand how to enroll in a health care plan.

Find out about open enrollment
TOOLKIT
How to use our flu shot toolkit
Flu shot

Educate your employees on the importance of getting the flu shot during flu season.

View the flu shot toolkit
TOOLKIT
Register for your Blue Cross member account from any device
Using an online account

Help your employees learn how to manage their online account at bcbsm.com.

Learn about online accounts

Still have questions?

We can help you find the right solutions for your business' unique needs.

Explore health care insights

Read about the latest news and innovations from the experts themselves.

See all insights
A woman holds her baby while looking at her plan
WEBINAR Series

Blue Cross Master Class

Join a live presentation with our health care experts, examining topics you've told us mean the most to your business.

Reserve your seat
A woman looks over her benefits on her smartphone
Resources

Pharmacy benefit manager changes

We're moving to a pharmacy benefits management system to keep costs more stable for our group customers and members.

Read more about the changes
An employer prints out documents for their employees
TOOLKITS

Resources to share with your employees

Browse brochures, videos and posters designed to help your employees get the most out of their Blue Cross coverage.

View toolkits