Whole Person Health Advocate Care

This solution is available to groups with 300 employees or more. It offers comprehensive coverage, guidance from a coordinated care advocate and other Blue Cross support programs.

Why it matters

  1. Whole-person health can help your employees have a better care experience.
  2. It can lead to better employee productivity and medical expense management.
  3. It supports the highest level of employee health with integrated care and personalized support.

How it works

This plan type is available to employers with 300 employees or more. It offers:

  • Medical benefits
  • Prescription drug coverage 
  • Behavioral health coverage 
  • Dental care     
  • Four proven support programs

Whole-person health recognizes that health isn't limited to physical wellness. It includes a person's well-being and their social and behavioral conditions, too.

For Blue Cross Blue Shield of Michigan and Blue Care Network, this means being a proactive presence in your employees' lives. We strive to understand what's happening outside the doctor's office so we can foster more sustainable health outcomes.

Included programs

This plan offering includes a curated set of solutions. We've designed these solutions to help guide your employees to better health.

Personalized care management and guidance

Blue Cross Coordinated Care AdvocateSM helps your employees with real-time support and personalized guidance. Care advocates communicate with your employees via phone, text or an app to help coordinate their care.

Care advocates can make appointments, find transportation and help your employees understand their test results and diagnoses. Advocates also identify gaps in care and recommend programs for your employees.

Virtual second opinion consultations 

Blue Cross works with 2nd.MD to connect your employees with specialists online for an expert second opinion. These U.S. board-certified doctors answer your questions quickly to help ensure safe, appropriate treatment.

Access to virtual care anytime

If your employee needs medical care for a minor illness or mental health care, we offer the convenience of Virtual Care by Teladoc Health®.

Your employees can talk to a U.S. board-certified doctor from their phone, tablet or computer at anytime. The cost is often the same as an office visit copay or less, and the average wait time is only 10 minutes.

Diabetes management and support

From personalized behavioral counseling to real-time glucose monitoring, your employees can get the support they need to manage their diabetes and improve their glycemic numbers.

This program includes free lancets, test strips and a smart glucometer for our members, as well as tips for healthy lifestyle habits.

How a care advocate makes a difference

A woman speaks with a health care professional.

Want to learn more?

Let's talk about how we can best meet the needs of your business.

CONNECT WITH US

Downloadable resources

Use these toolkits to educate your employees on how to get the most out of their health plan.

View all
TOOLKIT
Marketing planner for employers
Behavioral health

Help your employees learn more about their options for mental health care.

Read about behavioral health
TOOLKIT
What to expect with your HMO
Open enrollment

Help your employees understand how to enroll in a health care plan.

Find out about open enrollment
TOOLKIT
How to use our flu shot toolkit
Flu shot

Educate your employees on the importance of getting the flu shot during flu season.

View the flu shot toolkit
TOOLKIT
Register for your Blue Cross member account from any device
Using an online account

Help your employees learn how to manage their online account at bcbsm.com.

Learn about online accounts

Still have questions?

We can help you find the right solutions for your business' unique needs.

Explore health care insights

Read about the latest news and innovations from the experts themselves.

See all insights
A woman holds her baby while looking at her plan
WEBINAR Series

Blue Cross Master Class

Join a live presentation with our health care experts, examining topics you've told us mean the most to your business.

Reserve your seat
A woman looks over her benefits on her smartphone
Resources

Pharmacy benefit manager changes

We're moving to a pharmacy benefits management system to keep costs more stable for our group customers and members.

Read more about the changes
An employer prints out documents for their employees
TOOLKITS

Resources to share with your employees

Browse brochures, videos and posters designed to help your employees get the most out of their Blue Cross coverage.

View toolkits