Rights and Responsibilities

This information explains your rights and responsibilities as Blue Cross Blue Shield of Michigan or Blue Care Network members.

Three professionals have a conversation in a health care setting

Rights and Responsibilities

  • For HMO members
    Blue Care Network and Blue Cross Blue Shield of Michigan HMO members can explore their rights and responsibilities.

  • For PPO members
    Blue Cross Blue Shield of Michigan PPO and traditional members can explore their rights and responsibilities.

Questions?

Privacy issues: To report a concern or if you think your protected health information has been compromised, please call 1-800-552-8278 or email us. Don't include any protected health information in your email. 

Other issues: For customer service, call the number on the back of your member ID card.