Blue Cross Blue Shield of Michigan PPO Contacts
For all members, the best way to reach us by phone is to call the Customer Service number on the back of your subscriber ID card, formerly known as the enrollee ID, or on your Explanation of Benefits statement. You'll find our mailing address there too. Not sure where to look?
If you don't have your ID card or EOB handy
Select the address or phone number that applies to your coverage.
Customer Service
Call 1-888-288-2738
Blue Cross Blue Shield of Michigan
Individual Customer Care Center
P.O. Box 44407
Detroit, MI 48244
When you write to us, please include the following:
- The contract number on your subscriber ID card, also known as enrollee ID
- Your daytime phone number, including your area code
- The patient's name and name of health care provider
- The date that the service in question was performed
If you're shopping for health insurance, please call 1-877-469-2583.
For general information about your employer-sponsored health insurance through Blue Cross Blue Shield of Michigan:
Blue Cross Blue Shield of Michigan
P.O. Box 2888
Detroit, MI 48231
When you write to us, please include the following:
- The group and contract numbers on your subscriber ID card, also known as enrollee ID
- Your daytime phone number, including your area code
- The patient's name and name of health care provider
- The date that the service in question was performed
Customer Service
Call 1-888-288-2738
Blue Cross Blue Shield of Michigan
Individual Customer Care Center
P.O. Box 44407
Detroit, MI 48244
When you write to us, please include the following:
- The contract number on your subscriber ID card, also known as enrollee ID
- Your daytime phone number, including your area code
- The patient's name and name of health care provider
- The date that the service in question was performed
If you're shopping for health insurance, please call 1-877-469-2583.
For general information about your employer-sponsored health insurance through Blue Cross Blue Shield of Michigan:
Blue Cross Blue Shield of Michigan
P.O. Box 2888
Detroit, MI 48231
When you write to us, please include the following:
- The group and contract numbers on your subscriber ID card, also known as enrollee ID
- Your daytime phone number, including your area code
- The patient's name and name of health care provider
- The date that the service in question was performed
Other helpful phone numbers
Medical records and appeals
Precertification
Call us if you have questions about getting approval for treatment or a procedure.