How Can I Choose or Change My Primary Care Provider Online?

Your primary care physician is your number one contact for health care through Blue Care Network. Whether you’re choosing a primary care provider for the first time, or need to change your current one, it’s easy to do online.

How can I choose or change my primary care provider online?

Just log in to your account at bcbsm.com and follow the steps we've outlined. Don't have an account with us yet? It only takes a few minutes to register.

  1. Once you've logged in, click on Find Care and select Find a Doctor. Then select Primary Care Physicians.
  2. Find the row associated with your name and click Change. You'll be taken to our Find a Doctor tool. 
  3. Follow the instructions to find a primary care physician who accepts your plan.

How can I choose or change my primary care provider through the mobile app?

Simply open the Blue Cross Blue Shield of Michigan app and follow the steps we've outlined. Don't have our mobile app yet? It's easy to download.

  1. On the home screen, tap Find Care.
  2. Tap My Primary Care Physician.
  3. Choose the family member whose primary care physician you want to change. Then, confirm your selection.
  4. Select Get Started. 
  5. Tap Select PCP underneath the primary care physician you'd like to choose.

Frequently Asked Questions

Have questions about choosing a primary care provider?

We have answers

How else can I choose or change my primary care provider?

You can change your primary care provider by fax or email when you fill out the BCN Primary Care Physician Selection form (PDF).

Call 1-800-662-6667 if you need help and have individual or employer-sponsored coverage.

If you're a Medicare Advantage member, please visit our Medicare Advantage contact page for more information.

Doctors with closed practices

We list doctors with closed practices in our directories because they accept Blue Care Network patients under certain circumstances. Typically, health care providers will continue to see you if they’ve seen you before, even if you’re new to Blue Care Network.

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