How Do I Change My Information and Coverage?
Maybe you want to let us know you changed your name.
Maybe you got married, moved and want to add your spouse to your health plan.
When, how and where you can make changes depends on:
First we'll explain when you can make changes, then we'll tell you how to let us know.
You can make these changes any time of the year. Please let us know as soon as possible.
Change your:
Sometimes you need to add someone to your health plan, or you can’t keep your current plan. For example, you may need to:
In these cases, you have a limited amount of time to act. Members who:
It’s important to be aware of these deadlines. If you miss them, you may have to wait until the next open enrollment period.
To change your email address:
If you bought your health plan on the Health Insurance Marketplace, and want to update your email there too, you’ll have to log in to your healthcare.gov account.
First contact your employer’s HR department or whoever handles your health insurance. If they can’t help:
Your Blue Cross subscriber ID, also known as enrollee ID, will start with JXB, JXI, XYE, XYV or XYW. All changes need to go through the Health Insurance Marketplace:
If you want to change your plan, who it covers or enroll in a new one, learn more about special enrollment and documents you need.
Your Blue Cross subscriber ID will start with JXC, XYB, XYG or XYH. To get help with changes:
If you want to change your plan, who it covers or enroll in a new one, learn more about special enrollment and documents you need.
Use this form to tell us about:
If you have any questions, call the Customer Service number on the back of your enrollee ID card.
Access the form here: Blue Care Network Individual Member Change of Status form (PDF)
First contact your employer’s HR department or whoever handles your health insurance. If they can’t help:
Your Blue Cross subscriber ID, also known as enrollee ID, will start with JXB, JXI, XYE, XYV or XYW. All changes need to go through the Health Insurance Marketplace:
If you want to change your plan, who it covers or enroll in a new one, learn more about special enrollment and documents you need.
Your Blue Cross subscriber ID will start with JXC, XYB, XYG or XYH. To get help with changes:
If you want to change your plan, who it covers or enroll in a new one, learn more about special enrollment and documents you need.
Use this form to tell us about:
If you have any questions, call the Customer Service number on the back of your enrollee ID card.
Access the form here: Blue Care Network Individual Member Change of Status form (PDF)