Contact Us
There are many ways to contact Blue Cross Blue Shield of Michigan or Blue Care Network. The best way to reach us is to call the number on the back of your member ID card. You can also choose from these options.
For TTY users, reach any number listed here by dialing 711.
You can also have us contact you by filling out this form.
If you're a Blue Cross Blue Shield of Michigan member and can't find the information you're looking for, call the number on the back of your member ID card or contact us.
If you're a Blue Care Network member and can't find the information you're looking for, call the number on the back of your member ID card or contact us.
If you're a Medicare Advantage member and can't find the information you're looking for, call the number on the back of your member ID card or contact us.
If you qualify for Medicaid, HHS is a useful resource. Medicaid can help pay Medicare premiums and other costs.
1-800-975-7630
TTY users call 711
michigan.gov
Need help with ID cards, benefits, claims or something else? Call the number on the back of your member ID card or call 1-313-225-9000.
Members can also log in to find health plan information and helpful resources or to request a new ID card.
For help with the website or with your Blue Cross login, please call 1-888-417-3479.
For help with the quoting and enrollment system, please call 1-877-258-3932.
To report a privacy concern or if you think your protected health information has been compromised, call 1-800-552-8278.
For all other issues, please call the number on the back of your ID card.