How to find care
How do I find a doctor in my Medicare plan's network?
You can use our Find a Doctor tool to locate a doctor in your plan's network.
How do I choose a primary care physician for my Medicare Advantage HMO plan?
If you have a Medicare Advantage HMO plan, you have to choose a primary care physician to coordinate your care. Learn how to choose one.
How can I get care while traveling with Medicare Advantage?
Sometimes when you're away from home, you need access to medical care. Learn how you can get care when traveling.
How do I get durable medical equipment for my Medicare plan?
How you get durable medical equipment depends on the Medicare plan you have and the type of durable medical equipment your doctor prescribed you.
How do I get mental health help with my Medicare Advantage plan?
As a Medicare Advantage member, you have access to mental health help. Learn more about how to get the care you need.
What are my COVID-19 benefits?
Learn more about COVID-19 vaccines, testing and treatment.
What is prior authorization and when do I need it?
Learn more about services that need prior authorization and how your provider can submit a request.
What's chronic condition management?
We offer two care management programs that take a whole-person approach to helping qualified members achieve their health goals.
Using your prescription drug coverage
How do I find a pharmacy in my network?
When you fill your prescription, you may get the best deal by using a pharmacy in your network. Discover how to find one.
What are preferred pharmacies?
One way you can save money when you have Medicare Part D prescription drug coverage is by using a preferred pharmacy instead of a standard pharmacy. Learn how to find a preferred pharmacy.
How can I get mail-order prescription services?
You can get your prescriptions delivered right to your doorstep with our mail-order services. Learn how to sign up for mail-order prescription services.
How do I read a drug list?
We can help you understand how to read your plan’s drug list, also called a formulary.
How do drug tiers work?
Drug tiers are the way that different types of drugs are grouped together. Learn more about the details of each drug tier.
What is the Medicare Prescription Payment Plan?
A new payment program that allows you to pay your prescription copays over time instead of all at once at the pharmacy. Learn whether it's right for you and how to sign up.
What's prescription drug prior authorization?
Prescription drug prior authorization is how Blue Cross Blue Shield of Michigan reviews certain drugs before they're covered. Learn how the process works.
What's step therapy and how does it work?
Step therapy is trying certain medications before trying another drug for your condition. Learn how this process works.
What are the benefits of generic drugs?
If you're trying to save money on your Medicare prescription drugs, generic drugs can help with that.
How can I get my Medicare prescriptions filled while traveling?
When you're traveling in the U.S., you have various options for filling your Medicare prescriptions. Learn what those options are.
What if my prescription isn’t covered or has new restrictions?
If your prescription isn't covered or has new restrictions, there are steps you can take to find a solution.
What's Medication Therapy Management?
Our free Medication Therapy Management program helps make sure the prescription drugs you're taking are working for you when you have a chronic health condition.
What drug coverage does Medicare Part B offer?
Medicare Part B offers limited coverage for certain drugs under specific outpatient conditions.
How do we promote medication safety?
At Blue Cross Blue Shield of Michigan, we have programs in place to help ensure the safe use of your medications.